Most helpful customer reviews
12 of 12 people found the following review helpful.
Contemporary big & tall office chair
I read the reviews on this chair and my guess is that someone is seeding the reviews. This is an update after having the chair only 3 months.The Chair is totally uncomfortable. The padding is poor at best and It has already started to tear at the seams. This thing is a piece of junk. I would not give this chair to an enemy as a gift. http://www.amazon.com/gp/product/B00SNZ57I4?psc=1&redirect=true&ref_=oh_aui_detailpage_o04_s00
6 of 6 people found the following review helpful.
It is study and easy to assemble, BUT
By Kyle T.
It is study and easy to assemble. However, the box sent had hole torn open from the the outside. Soon enough I found out that the screw bag was open and it was missing a screw. I had to buy a similar one at a store. Also, for a chair design for big people, I would expect the padding to be a bit thicker.
Update: The chair that I got was not a good quality one. I'm only 150lbs and on average it is used about 8hrs/day. You can see in the picture that lining are being torn apart slowly revealing the white padding inside. Make sure you check out the sellers' warranty and credibility on any purchase because you simply can't trust the Amazon star rating alone.
2 of 2 people found the following review helpful. See all 27 customer reviews...
Heavy duty. Fairly comfy. EXCELLENT customer service.
By Kristen Petrosky
Easy to assemble, took around 20 minutes (like any other desk chair). Definitely feels like a 400lb capacity chair. 6'0", 250lbs male here, chair fits me well, and you can tell it's built with quality materials. The gas-cylinder is definitely heavy-duty, this coming from someone who "plops" into their chair like an elephant falling over.
At first, I didn't like how much it leaned forward. It felt somewhat like a 'task' chair rather than a 'bucket' chair (which some may prefer). But now that I'm used to it, and my a** has somewhat broken it in a bit, I don't mind it nearly as much. Fabric feels good, cushion is comfy enough. Much better than sticky pleather chairs you would find at Office Depot.
Item was packaged somewhat poorly, so when I cut into the box, I accidentally ripped into one of the arms. I called the number on the box, and within SIXTY SECONDS I was talking with a very pleasant customer-service agent. She quickly identified my order, and offered me new arms, free of charge. I expected the replacement arms to take a while to ship, but within THREE DAYS they arrived. VERY impressed and surprised by their customer service. I remember reading a review here speaking against it, so I mostly am writing this review to say how my experience varied.